History, Vision, Mission

Vision: We will create healthy communities by energizing and inspiring people to make a difference.


United Way Volunteer Center was conceived during a United Way strategic planning session that identified building volunteerism as a critical community issue.

Coincidentally, the idea dovetailed with the work of the United Way’s 25th Anniversary Committee, which was established to celebrate the organization’s silver milestone. In addition to the standard celebratory events, the committee was charged with looking forward to the next 25 years.

United Way Volunteer Center was formed to serve as the volunteer center in North Central Massachusetts. Our volunteer center works through local partnerships to identify needs and mobilize a response by providing people with multiple platforms to connect to volunteer opportunities that offer much needed resources to the region’s nonprofit organizations. We raise awareness of volunteers and service through volunteer promotion and recognition and build the capacity of volunteer programs by educating volunteer program managers on industry best practices and volunteer trends.

The United Way Volunteer Center's Volunteer center makes a difference in our communities through the four key competencies:

  • Building Capacity for Effective Volunteering
  • Connecting Concerned People with Needs in the Community
  • Promoting Volunteerism
  • Participating in Strategic Initiatives

As a core function of the United Way of North Central Massachusetts, United Way Volunteer Center's mission is to educate, inform and inspire greater community involvement through new and innovative strategies which create opportunities for a better life by mobilizing the caring power of the community.