Skip to main content

Why It Is Important



Every year more than 3,000 residents of our 19 communities are connected to the services that are available and may change their lives.

Why is it important?

MASS211 helps to navigate the resources available throughout the state.  It is a free service available to all individuals, companies, volunteers and human service professionals.

What are we trying to accomplish?

MASS211 serves as a resource for finding government benefits and services, non-profit organizations, support groups, volunteer opportunities, donation programs, crisis response, official information and other local resources.

How we work to achieve our goals

United Way of North Central Massachusetts works with agencies throughout the region to ensure the agency information is up to date and that providers and their clients learn the value of the service and the ease of use.  We also work with local businesses to ensure their employees know of this valuable resource.  On a statewide level, MASS211 is marketed through media sources, such and print, radio and television